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TERMS AND CONDITIONS FOR THE SALE OF DIGITAL PRODUCTS

NATIONAL CENTER FOR AI RESEARCH

The National Center for Artificial Intelligence Research (KCBSI) was founded by a group of AI enthusiasts and practitioners who share a common passion for this technology. We met as individuals with similar interests, deeply convinced that AI can transform our everyday lives and work for the better. We decided to join forces to serve people - by facilitating the understanding and use of AI in such a way that everyone can benefit from it.

Our mission is to support private individuals, teachers, entrepreneurs, and creators by helping them discover the full potential of artificial intelligence, increase productivity, save time, and improve quality of life. KCBSI is an initiative born out of the desire to help and share knowledge - so that AI becomes accessible to anyone who wants to use it, regardless of their technical background.

I. GENERAL PROVISIONS

§1.

These Terms and Conditions define the rules related to the provision of services in the scope of selling digital services, which constitute an original training program prepared by KRAJOWE CENTRUM BADAŃ SZTUCZNEJ INTELIGENCJI sp. z o.o., ul. Przemysłowa 3, 83-400 Kościerzyna, NIP 5911725383, KRS 0001148193, REGON 540610298.

§2.

1. The following definitions apply within these Terms and Conditions:

• CLIENT – (1) a natural person with full legal capacity, and in cases provided for by generally applicable law also a natural person with limited legal capacity, who has entered into or intends to enter into a Sales Agreement with the Seller; (2) a legal entity; (3) an organizational unit granted legal capacity by law;

• CIVIL CODE – the Act of April 23, 1964, Civil Code (Journal of Laws 2023, item 1610, as amended);

• TERMS AND CONDITIONS – this document;

• SELLER – KRAJOWE CENTRUM BADAŃ SZTUCZNEJ INTELIGENCJI sp. z o.o., ul. Przemysłowa 3, 83-400 Kościerzyna, NIP 5911725383, KRS 0001148193, REGON 540610298, registered in the Central Register and Information on Economic Activity;

• SERVICE – the website located at: app.researchcenter.ai

• SERVICES – products offered via the Service.

§3.

1. These Terms and Conditions govern the rules and conditions related to the acquisition of services offered through the Service.

2. Using the Service is equivalent to accepting these Terms and Conditions.

II. CONDITIONS OF USING THE SERVICE

§4.

1. The technical conditions of using the Service are significant for its proper functioning, display in the Client’s web browser, and the security of transmitted data.

2. To use the Service properly, the following are required:

a) access to a network (Internet connection),
b) use of a web browser (Chrome, Firefox, Opera, Safari, Edge, or Internet Explorer),
c) cookies enabled in the browser.

III. OFFER

§5.

1. The following products are offered through the Service: e-books, online training, digital products.

2. Unless otherwise provided by mandatory provisions of law, under no circumstances shall the Seller be liable for any personal or property damage, including lost profits, indirect or consequential damages resulting from the use of the Service. In particular, the Seller shall not be liable for:

• decisions or actions taken by the Client based on the information contained in these Terms and Conditions;

• any legal, factual, or financial operations, actions, or omissions made based on the purchase of the Service from the Seller;

• actions or omissions of third parties for which the Seller is not responsible;

• events caused by the Client or third parties.

3. The Seller makes reasonable efforts to enable the Client to achieve their goals and objectives related to the Service; however, the multitude of factors influencing the outcome of using the Service means that results cannot be guaranteed.

4. The results of using the Services may vary for each Client.

IV. PAYMENT METHODS

§6.

1. The Seller enables the use of various payment methods for the purchase. The current list of accepted payment methods includes:

2. https://bluemedia.pl/ (Blue Media S.A. based in Sopot (81-718), ul. Powstańców Warszawy 6, KRS no. 0000320590, NIP: 5851351185, REGON 191781561)

3. https://hotpay.pl/ (ePłatności sp. z o.o. sp. komandytowa based in Andrychów (34-120), ul. 27 Stycznia 9, KRS no. 0000655383, NIP: 5512627897, REGON: 366165170 and HotPay B2B sp. z o.o. based in Andrychów (34-120), ul. 27 Stycznia 9, KRS 0000873149, NIP: 5512647167, REGON: 387677754)

4. https://paybylink.pl/ (Systemy Płatnicze Robert Paszkowski based at ul. Jana Pawła II 22, 00-133 Warsaw, NIP: 1182105129)

5. https://stripe.com/ (Stripe Inc., 510 Townsend Street, San Francisco, CA 94103, USA)

6. https://tpay.com/ (Krajowy Integrator Płatności S.A., ul. Św. Marcin 73/6, 61-808 Poznań, NIP: 7773061579, REGON: 300878437, KRS: 0000412357)

7. https://www.dotpay.pl/ (PayPro SA, based in Poznań (60-327), ul. Kanclerska 15, KRS 0000347935, NIP: 7792369887, REGON: 301345068)

8. https://www.przelewy24.pl/ (PayPro SA, same details as above)

9. https://www.paynow.pl/

10. https://www.paypal.com/ (PayPal (Europe) S.à r.l. et Cie, S.C.A., registered in R.C.S. Luxembourg under no. B 118 349, with its official headquarters in Luxembourg, L-2449)

11. https://www.payu.pl/ (PAYU S.A., based in Poznań (60-166), ul. Grunwaldzka 186, KRS 0000274399, NIP: 7792308495, REGON: 30052344400000)

12. To receive a VAT invoice for the provided service, the Client must inform the Seller of this intention and submit the necessary details for invoice issuance.

13. The Seller issues accounting documents for received payments in accordance with applicable Polish law.

14. The purchased Service is delivered to the Client immediately after completion of the payment process, unless a different timeframe is stated in the product description or delivery information. In any case, the maximum time for delivery is 2 business days after the payment process is completed, i.e. the maximum waiting time for account activation / course access after payment.

15. The purchased Service is delivered in the form of login credentials to the training platform, sent to the email address provided at the time of purchase.

V. RECURRING PAYMENTS

1. The Seller may provide that access to certain Services will be subject to recurring monthly payments.

2. Purchasing a Service and paying via recurring payments is equivalent to giving consent for the Client's card to be charged periodically.

3. The consent for recurring payments may be withdrawn at any time upon the Client’s request. Cancellation can be done via a button – by submitting a declaration of withdrawal in the appropriate section of the Client’s account. In the event of cancellation, the service will be terminated the day after the end of the current billing period.

4. Services, in accordance with the offer, include information on the monthly fee and the duration for which the Client, upon concluding the agreement and paying via recurring payment, has agreed to monthly charges by the Payment Operator (PayU S.A.) from the payment card for the amount corresponding to the value of the selected Service.

5. Service descriptions include the exact duration of recurring payments and the price of the Service.

6. In the event of failed authorization and cancellation of a payment for a previously registered card, PayU will retry charging the card the next day. Further authorization attempts will be made once per day for no longer than 31 days. During this time, the Seller will make efforts to determine the cause of the issue with the Client.

7. For recurring payments, the first charge is made at the time of purchase via the Service. The next charge is processed via PayU in the second month of the Service. Subsequent payments are made monthly.

8. A recurring payment automatically expires:
   a) when the period indicated by the Client for the purchased Service ends;
   b) when the purchased Service ends, i.e. when the availability of the Course as scheduled by the Seller expires;
   c) upon receipt of a declaration of withdrawal of consent to card charges via recurring payments;
   d) in the event of denied authorization and cancellation of the payment for a previously registered card, which leads to failure to process the next billing cycle.

VI. WITHDRAWAL FROM THE AGREEMENT

§7.

1. The Client has the right to withdraw from the contract within 14 (fourteen) days from the date of its conclusion, without giving any reason.

2. To meet the withdrawal deadline, it is sufficient to send a statement of withdrawal from the contract before the deadline to the following email address: biuro@kcbsi.pl

3. Withdrawal from the contract takes place by submitting a declaration. The declaration may be made in any form, e.g. by written statement sent to the Seller’s address indicated in §1, or electronically via the contact form available on the Service’s website.

4. The Seller shall, without delay and no later than within 14 days from the date of receipt of the withdrawal declaration, refund all payments made by the Client, excluding the costs of return shipping.

5. The refund will be made using the same payment method as used by the Client. If the chosen method of payment is impractical or impossible, the Seller will contact the Client to agree on another method of refund, which will not involve any additional costs for the Client.

6. The Client may consent to the performance of the sales contract before the expiry of the 14-day withdrawal period by declaring that they have been informed of the loss of the right to withdraw in accordance with the consumer law.

7. The right of withdrawal from the Sales Agreement by the Client being a Consumer within the meaning of the Consumer Rights Act does not apply in the case of a contract for the supply of digital content not stored on a tangible medium, in accordance with Article 38(13) of the Consumer Rights Act, if the performance began with the Consumer’s express consent before the expiry of the withdrawal period and after the entrepreneur has informed them about the loss of the right to withdraw from the contract.

VII. COMPLAINTS

§8.

1. Complaints may be submitted via the dedicated email address: biuro@kcbsi.pl

2. A complaint should include at least the following:
   a) identification of the Client submitting the complaint (email, data enabling identification in the Service),
   b) indication of the circumstances giving rise to the complaint,
   c) indication of the expected method of resolving the issue.

3. The Seller will process the complaint within 14 (fourteen) days from the date of receipt of the complaint. If the complaint does not include the data indicated in section 2 above, or if additional information is necessary for its review, the Seller will request the Client to supplement it within 5 (five) days from the date of submission.

4. The Seller will send the response regarding the manner of complaint resolution to the Client’s email address or to another electronic address provided in the complaint notice.

VIII. OUT-OF-COURT COMPLAINT AND CLAIM RESOLUTION METHODS AND ACCESS CONDITIONS

§9.

1. Detailed information regarding the possibility for the Client, who is a consumer, to use out-of-court complaint and claim resolution methods, as well as the rules of access to these procedures, is available at the offices and on the websites of municipal or district consumer ombudsmen, social organizations whose statutory goals include consumer protection, Voivodeship Inspectorates of Trade Inspection, and on the following websites of the Office of Competition and Consumer Protection (UOKiK):

• http://www.uokik.gov.pl/spory_konsumenckie.php
• http://www.uokik.gov.pl/sprawy_indywidualne.php
• http://www.uokik.gov.pl/wazne_adresy.php

2. A Client who is a consumer is entitled to:

a) apply to a permanent consumer arbitration court, referred to in Article 37 of the Act of 15 December 2000 on Trade Inspection (Journal of Laws 2001, No. 4, item 25, as amended), with a request to resolve a dispute arising from a concluded Agreement;

b) apply to the voivodeship inspector of Trade Inspection with a request to initiate mediation proceedings in order to amicably settle the dispute between the Client and the Seller. Information on the principles and procedures of mediation conducted by the voivodeship inspector of Trade Inspection is available at the offices and websites of the respective Voivodeship Trade Inspectorates;

c) obtain free assistance in resolving a dispute between the Client and the Seller, including by using the free support of the district (municipal) consumer ombudsman or social organizations whose statutory tasks include consumer protection (e.g. Consumer Federation, Polish Consumers Association). Advice is provided by the Consumer Federation via the free consumer helpline 800 007 707 and by the Polish Consumers Association at the email address: porady@dlakonsumentow.pl

3. The platform for online dispute resolution (ODR) between consumers and businesses at the EU level is available at: http://ec.europa.eu/consumers/odr. The ODR platform is an interactive, multilingual website that serves as a one-stop shop for consumers and traders seeking out-of-court resolution of contractual disputes arising from online sales or service contracts.

IX. GOVERNING LAW

§10.

1. The agreement between the Seller and the Client shall be governed by Polish law and interpreted in accordance with it.

2. The courts competent to resolve any claims arising from the agreement concluded between the Client and the Seller, as well as any matters relating to tort claims or unjust enrichment resulting from the conclusion, performance, or termination of such agreement, shall be the Polish courts.

X. FINAL PROVISIONS

§11.

1. Amendments to the Terms and Conditions will be published on the Service in the form of a notice about the changes and a consolidated version of the amended Terms and Conditions.

2. The amendments shall come into force on the date indicated by the Seller, but not earlier than 14 days from the date of publication of the information about the changes and the availability of the consolidated text.

3. Each time the Service is used, it is necessary to read and accept the current version of the Terms and Conditions.

§12.

1. The current version of the Terms and Conditions is published on the Seller’s website and may be delivered free of charge upon request to the email address provided by the Client.

2. The provisions of these Terms and Conditions are effective from 24.06.2025.